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Can I Move My BT Master Socket? A Telephone Engineer Gives His Advice…

As a telephone engineer, I’m asked regularly “can I move my BT master socket?”. The official, short, simple answer is “no”. Sorry. But.. (Incidentally, if you think you’ve landed on the wrong page,...

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What Does a Telephone Engineer Cost? And Why? A Fair Price?

So,what does a telephone engineer cost? What’s an expected price for home phone and cabling repair? Typically, Openreach (the organisation that covers what BT used to do), will charge upwards of...

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Installing a Garden Office Phone Line – Some Tips from a Telephone Engineer

I recently installed a garden office phone line, and thought I’d share some observations and findings. I’m a telephone engineer , and used to getting cables both into and out of unusual places! The...

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Telephones For The Elderly – A Telephone Engineer Gives Some Practical Advice

I had elderly parents, both with some degree of dementia. They lived over a hundred miles from me. Keeping in touch was important. So, hopefully I can bring a telephone engineer’s perspective on the...

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How to Move Your BT Master Socket (Without Actually Moving It) – Advice from...

In an earlier blog (that people seemed to like!), I explained in no uncertain terms that moving your BT Master socket was potentially A Bad Idea. But That’s Not The Full Story… There is a way of...

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Phone Wiring Repair and Connectors – Some Tips From A Telephone Engineer.

Because telephone wires (the ones that connect your phones to the master socket in your house) are so small, people don’t seem to take phone wiring repair very seriously. The result is that people...

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Moving Your BT Infinity Master Socket. A Phone Engineer’s Advice

First of all, I’ve got to make it very clear that moving a BT Infinity Master Socket (or any other BT master socket) isn’t really something you should do. (Well, not officially…). It’s the equivalent...

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Ten Ways to Survive Calling an ISP Customer Service Department

As a local independent telephone engineer, based in the Middlesbrough and Stockton on Tees area in the UK, one of my key jobs, on behalf of my customers is dealing with the dreaded ISP Customer Service...

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Moving Your Master Socket – Will I Get A Fine?

Moving your master socket seems to be a very hot topic for our blog readers. It’s actually a kind of “yes, but no” topic, rather than a straight answer.  My simple opinion as a local telephone engineer...

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Phone Socket Wiring – BT Master Socket, The Orange and White and Other Mysteries

Once again, a quick look at Google reveals that lots of people ask questions around the subject of “BT master socket wiring orange white” (Really? OK Google, we’ll believe you). It looks to us that the...

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